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WHAT TO DO WHEN YOU'VE BEEN SCAMMED?

  • You should warn your friends and family about scams - this prevents the scammer from reaching your friends and family

  • If you've sent money or shared your banking details with a scammer, contact your bank immediately. They may be able to stop a transaction, or close your account if the scammer has your account details. 

  • If you think that your identity has been stolen, it is best to act quickly:​​​

    • Contact iDcare: they can help you with a plan. Visit their website here OR call 1300 IDCARE.​

    • Apply for a Commonwealth Victims' Certificate: This can help support your claim that your identity has been stolen and re-establish your credentials with government or financial institutions. Visit here.

  • Contact authorities and report the scam on the ACCC Website here.

  • Change your online passwords.

Source: Australian Competition and Consumer Commission. 2020. Where To Get Help. [online] Available at: <https://www.scamwatch.gov.au/get-help/where-to-get-help> [Accessed 5 April 2020].

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